Knowledge Base

Support & FAQs

Everything you need to know about scaling your solar business with India's most powerful vendor CRM.

General Questions

Yes! Vendor NetFlow is a Pan-India platform. We support solar vendors across all states and union territories. Our documentation engine dynamically adjusts formats to match the specific requirements of DISCOMs like DVVNL, PVVNL, TPL, PGVCL, and others nationwide.

Absolutely. We have specialized modules for the PM Surya Ghar scheme, including automated generation of Annexure 1, 3, DCR Declarations, and Net Metering applications that meet the exact specifications of the national portal.

CRM & Lead Management

In your dashboard, you will find a Public Lead Link. You can share this link on WhatsApp, Facebook, or Instagram. When a customer fills it out, you receive an instant notification, and their details are automatically added to your CRM pipeline.

Workspace & Staff

Our Workspace Staff module allows you to onboard your team members. You can track their daily attendance (Present, Absent, Leave, Half-Day) and view monthly reports. Staff members can also be tagged as 'Referrers' for sales tracking.

Billing & Payments

Yes. Our billing engine allows you to create professional, GST-compliant Tax Invoices, Quotations, and Proforma Invoices. You can also upload your company logo and set digital signatures for a premium professional look.

Tokens are used to unlock premium actions, such as generating high-quality PDFs, performing bulk data imports, or using advanced AI generation tools. You can top up your token wallet anytime via the secure payment gateway in your dashboard.

Still have questions?

Our dedicated support team is ready to help you nationwide.

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